Rodrigo Serrano's Profile Picture
Rodrigo Serrano
6 Posts

We've Always Done It This Way

A reflection on “learned helplessness” in companies and how leaders can build a culture where teams feel empowered to improve processes.…

We've Always Done It This Way

No, AI won't make us dumber

AI tools are changing how we work, but do they make us weaker or stronger? Looking at aviation and history, I explore whether relying on automation means losing essential skills—or not.…

No, AI won't make us dumber

Mi Favourite Podcasts (February '25 edition)

My list of favorite podcasts as of February '25: Cautionary Tales, In Our Time, The Naked Scientists, HBR IdeaCast, The Pragmatic Engineer, Short History Of…

Mi Favourite Podcasts (February '25 edition)

Buy vs. Build: Is Custom Software Now the Better Choice for Your Business?

If you need software that needs to be tightly coupled to your business processes, custom-built software may be better than SaaS. Custom-made solutions better support unique processes, streamline workflows, and reduce long-term costs.…

Buy vs. Build: Is Custom Software Now the Better Choice for Your Business?

Leadership Lessons from the World War II Sabotage Manual

The WWII "Simple Sabotage Field Manual" offers some unexpected leadership lessons. By reversing its sabotage tactics—such as creating inefficiency and discord—leaders can enhance collaboration, improve processes, and encourage innovation.…

Leadership Lessons from the World War II Sabotage Manual

Disagree and commit

Today, a recurring theme emerged at work that highlighted the importance of the “Disagree and Commit” principle. Through conversations with a couple of colleagues…

Disagree and commit